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1. What is Bless Essentiels?
Bless Essentiels is an online boutique specializing in high-quality cosmetic raw materials. We offer a wide range of ingredients for individuals and small businesses looking to create their own skincare and haircare products.
2. What types of ingredients do you offer?
We provide carrier oils, butters, waxes, clays, natural preservatives, active ingredients and other essential raw materials for cosmetic formulations.
3. Do you sell in bulk?
We mainly offer formats suitable for individuals and small businesses, but we can consider larger quantity requests upon request.
4. Where are you located?
We are based in Montreal and currently operate online only.
5. What are your shipping times?
Orders are processed within 3 to 5 business days. We ship across Canada and the U.S. Shipping times vary depending on the destination and chosen shipping method.
6. Do you offer formulation advice?
We provide detailed product descriptions for each ingredient, but we do not currently offer personalized formulation services.
7. Can I return a product?
For hygiene and safety reasons, we do not accept returns of raw materials unless there was an error on our part.
8. How can I place an order?
Orders can be placed directly on our website. Simply select your products, add them to your cart and proceed with secure payment.
9. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to monitor your package in real time. You can check your statut HERE
10. What payment methods do you accept?
We accept credit card payments (Visa, Mastercard, Amex) and PayPal.
11. Can I cancel or modify my order?
We cannot guarantee modifications once an order is confirmed. Please contact us as soon as possible if you need to make changes.
12. How should I store the raw materials I purchase?
We recommend storing your ingredients in a cool, dry place away from light. Some products, such as carrier oils, can be refrigerated to extend their shelf life.
13. Can your products be used for food applications?
No, all our ingredients are intended for cosmetic use only and should not be ingested.